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I cannot get in
Open the sign-in page and use the email address associated with your purchase or training account. Choose one of the sign-in methods shown there.
If an organization arranged your training, follow the invitation or joining instructions it provided. Ask the person managing your training if you need those instructions.
If none of that works, ask us at the bottom of this page.
Where are my certificates
Sign in and open your certificates. Complete the activities required by your course before looking for its document. The available document and any continuing-education credit depend on the course requirements and your eligibility.
How long do we have access
Check the access period and terms for the product you purchased. If you need help with an access or expiry date, include your order number when you contact support.
I am setting this up for my team
Use the setup instructions for your organization's purchase. Your designated manager can use the management area to manage the access included with that purchase. Joining instructions and available options depend on your training package.
What is included in a course
Read the product page for its training content, presenter or provider, access terms and available documentation. Use those details to choose the course that fits your needs.
Refunds
Refunds are handled case by case. Email info@special-learning.com, and the full terms are at special-learning.com/terms-of-service.
Ask a person
Leave your question and where to reach you. It goes to our support team. You can also email info@special-learning.com.